Posted by: mexicanoenvancouver | January 14, 2010

Oportunidad de trabajo en Vancouver Bilingual English / Spanish Telephone Sales Representative (Vancouver)

Based in our Vancouver office, this new, exciting role will have a significant impact on the growth of our dynamic brand across our Spanish speaking markets. You must have a proven track record of strong sales and exceptional customer service experience. This experience can be gained from either a phone based or face to face style of selling.
We are looking for energetic individuals with personalities as vibrant as ours to take on this integral role.
Personal Attributes:
In all cases you are the first point of contact with our clients and this position focuses heavily on providing a positive experience for our clients on the phone.
• A natural leader with the ability to inspire and motivate those around you
• Great phone presence and love interacting clients
• Successful track record in sales and a positive, energetic personality
• Experience dealing with Spanish customers
• Fully bilingual in Spanish and English
• An energetic, solution oriented attitude and a commitment to providing an exceptional customer service experience for each and every caller.
• Thrive in an environment that is fast-paced, challenging and fun!
Shift work is required, as our call center is in operation 21 hours per day, 7 days per week.
Responsibilities
• Scheduling Junk removal appointments for residential clients
• Responding to all manner of client issues and needs
• Acting as a liaison between clients, Truck Teams and our Franchise partners to ensure customers are treated to exceptional service
• Maintaining a low cancellation rate by building the value in our brand and service
• Managing repeat clients through inbound and outbound follow-up calls (no telemarketing)
• Ongoing, proactive research and analysis to determine best business practices within this market
• Interacting with Franchise Partners throughout our Spanish speaking client regions
About Us
1-800-GOT-JUNK? is an award-winning company. In 2007 1-800-GOT-JUNK? was honored as the second best workplace in Canada by the Great Place to Work® Institute Canada, a list featured in Canadian Business magazine. For the past three years, BC Business Magazine’s “Best Company To Work For” ranked 1-800-GOT-JUNK? in the top two, and for two of those three years, the company held the number one spot! We are a dynamic, growth-oriented company that has been featured everywhere from Fortune Magazine and The New York Times to Dr. Phil and Oprah!
Posting Expiry Date: January 25, 2010
Please email your resume to people@1800gotjunk.com and quote “Spanish TSR” in subject line.
Due to the large number of resumes received, only those applicants selected for an interview will be contacted, or will receive a response. We thank all applicants for their interest in 1-800-GOT-JUNK?


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Categories

%d bloggers like this: